Delays to orders because of car crash in early December

Elspeth and I were involved in a car crash in the Scottish Highlands in blizzard conditions early in December, which kept us away from our office until the 6th of January.

We are getting delayed orders out, but not as many as we would like, because despite widely publicising the fact that we were off work because of the crash (we were stationary at traffic lights when we were struck at speed), we're getting about THIRTY 'phone calls and texts, not all of them pleasant, every day from customers about their late orders.  This cuts by more than half the number of outstanding orders we can send out daily, so PLEASE DON'T PHONE OR TEXT ABOUT LATE ORDERS - we're dealing with it as fast as we humanly can!


Normal Delivery Times - Please Read BEFORE Ordering

At MODELMASTER JACKSON EVANS, quality always comes first.

ALL Etched Nameplates sold are checked and polished individually, and transfers are likewise checked for accurate registration before posting.

Please allow between Three and Ten Working Days for delivery. We DO aim to send out orders very quickly, but posting your order to you as quickly as we can depends on how busy we are.

This IS a small business with over 16,000 different items, and only two of us to run it, so PLEASE don't phone to 'chase up an order' until ten days have elapsed.  It won't be lost in the Post (the usual excuse for phoning!), or forgotten about. Incidentally, employing another person to help make up orders would put the prices up by thirty to forty per cent.  That shows how tight our margins are!  On the PLUS side, out of over 4,000 orders posted last year, only three customers were dissatisfied with what they received, and were refunded in full.

RED & BLUE Steam Loco nameplates are hand painted to order.  Please allow extra time for delivery of these!

Delivery Times - Please Read BEFORE Ordering

At MODELMASTER JACKSON EVANS, quality always comes first.

ALL Etched Nameplates sold are checked and polished individually, and transfers are likewise checked for accurate registration before posting.

Please allow between Three and Ten Working Days for delivery. We DO aim to send out orders very quickly, but posting your order to you as quickly as we can depends on how busy we are.

This IS a small business with over 16,000 different items, and only two of us to run it, so PLEASE don't phone to 'chase up an order' until ten days have elapsed.  It won't be lost in the Post (the usual excuse for phoning!), or forgotten about. Incidentally, employing another person to help make up orders would put the prices up by thirty to forty per cent.  That shows how tight our margins are!  On the PLUS side, out of over 4,000 orders posted last year, only three customers were dissatisfied with what they received, and were refunded in full.

RED & BLUE Steam Loco nameplates are hand painted to order.  Please allow extra time for delivery of these!

4mm scale Self Adhesive Coach Roofboards, Advertising Posters, & London Transport Station Names are available again!

The above items are being relisted and reprinted for imminent delivery.  However, during July & August please allow two weeks for delivery.

Modelmaster Jackson Evans - About Us

We've been in the Model Industry for almost fifty years and manufacture transfers & decals for Model Railways, Aircraft, Boats, Buses & Coaches.

Our Transfer & Decal Printers are Royal Warrant Holders, with a history of producing top quality Silk Screen graphics systems for the Main Line Railway Companies (including the 'Big Four', 'Pullman' and British Railways) since the late Nineteenth Century.  And now, for the last forty odd years, they've been doing it for us!

We also manufacture the largest range of etched brass, nickel silver and stainless steel nameplates for British Outline model locomotives to be found, and in addition design and manufacture commissioned bespoke nameplates in all scales from 2mm to 5" Gauge

ALL of our 16,000 plus individual products are designed by Jim Grindlay for MODELMASTER JACKSON EVANS, and manufactured exclusively for us in the United Kingdom by ISO 9002 Companies, using only top quality materials. Everything we design and market is made in the U.K.

4mm Scale Decals & Transfers.

Because I am focusing on Etchings and Locomotive Kits in future, the range of Railway Transfers & Decals is being almost totally withdrawn, apart from most Linings, Large Wagon Transfer Sheets and some of the MM46xx number series (BR, LMS, GWR, SR & LNER), also Loco Lettering & Numbering (BR, LMS, GWR, SR & LNER), and a few odds and ends.

Bus Transfers will all disappear, hopefully by the end of March 2020, and NONE of the artworks for any of the 'retired' transfers wil be sold to any other manufacturers, as I don't want sub standard laser copies flooding the market. 

MODELMASTER have an unbeatable reputation for quality which I won't compromise for love nor money!

Please PHONE rather than email.

We welcome your comments and suggestions, but please phone us at 01292 289770 (weekdays, 10.00 - 16.30) rather than email us, as a telephone call will give you the fastest answer to your questions.

If you DO email us, bear in mind that we can get up to 150 emails a day, many of which are filtered out by our 'spam' settings, and it may take up to 72 hours to reply, so please leave a telephone number (or better still, just 'phone us instead) for us to contact you.  Please note, our ONLY email address is jim@modelmaster.uk

7mm Scale Nameplates coming soon!

Our new 7mm Scale Nameplates for GWR 14xx 0-4-2Ts and 57xx Pannier Tanks, 'Castles', 'Britannia', 'A4', 'Duchess' and various Diesel & Electric classes will be available soon.

For Trade Orders,  Contact EXPO DRILLS & TOOLS

If you are a bona fide Retailer, ALL Trade Orders for our products are handled by EXPO DRILLS & TOOLS, Unit 6, The Salterns, Tenby, SA70 7NJ (www.expotools.com) Telephone 01834 845150

THANK YOU!

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