DELIVERY TIMES - PLEASE READ THIS
Delivery of your purchases is currently between Three and Five Working Days (not including weekends), though it may take up to twice as long to send out 'special offer' items.
All items are hand checked before sending, and most RED & BLUE Steam Loco nameplates are hand painted to order. Please allow up to Seven Days for delivery of these - (doesn't apply to Southern 'Merchant Navy', 'West Country' or 'Battle of Britain' locos which are stocked in Red & Blue)
Modelmaster Jackson Evans - About Us
We've been in the Model Industry for almost fifty years and manufacture transfers & decals for Model Railways, Aircraft, Boats, Buses & Coaches.
Our Transfer & Decal Printers are Royal Warrant Holders, with a history of producing top quality Silk Screen graphics systems for the Main Line Railway Companies (including the 'Big Four', 'Pullman' and British Railways) since the late Nineteenth Century. And now, for the last forty odd years, they've been doing it for us!
We also manufacture the largest range of etched brass, nickel silver and stainless steel nameplates for British Outline model locomotives to be found, and in addition design and manufacture commissioned bespoke nameplates in all scales from 2mm to 5" Gauge
ALL of our 20,000 plus individual products are designed by us In House, and manufactured exclusively for us in the United Kingdom by ISO 9002 Companies, using only top quality materials.
Modelmaster UK - We have an enemy within!
Our enemy is EMAILS!
PLEASE 'phone rather than email.
If we have to answer ten emails, IT CAN TAKE US OVER TWO HOURS.
That's two wasted hours. Two hours less to spray and clean off nameplates, two hours less to look for nameplates which are in stock but not packed and two hours less to check and pack transfers which, of course, means two hours less to get orders out. From the moment we arrive in the office, usually before 9 but sometimes even earlier, until we leave with the mail after 6, we work practically non-stop, usually only taking a very short break for lunch. On top of that, I'm usually working before I leave for the office and after I get home at night, which is when I do things like designing new products for which I need no interruptions.
Now I know that if you are abroad you'll possibly wish to email rather than 'phone - that's fine! But in this country we really need you to phone, because quite apart from anything else, it's far more pleasant for both you and us to TALK rather than TYPE. It's amazing how many emails are confrontational from very nice people who forget there are two other very nice people at the receiving end of the email whose hearts fall when they read what starts out as a question and can end up as a bit of a diatribe!
If you REALLY HAVE to email, send to firstname.lastname@example.org and leave a telephone number so that we can contact you more quickly.
Modelmaster UK - Website Illustrations
Because of the large numbers of products we stock, not all items are illustrated yet, and there are still lots more to be done. If you are looking for an item that isn't illustrated, or have any questions, 'phone 01292 289 770.
We welcome your comments and suggestions, but please only email us as a last resort to email@example.com as a telephone call will give you the fastest answer to your questions. If you do email us, please leave us a telephone number for us to contact you at.
Thank you for visiting. If you join our Mailing List (see link below), we'll keep you up to date with new products, information, and even the occasional special offer!